Online Community Unconference 2008
hideEvent Information
Event: Online Community Unconference 2008
Date: Wednesday, June 18, 2008
Time: 8:30 am PT - 6:00 pm PT
Location: Computer History Museum, 1401 N. Shoreline Blvd., Mountain View, CA 94043 | MAP | WEB SITE
FAQ: Questions and Answers About the Event
Announcements
- Follow the real-time tweets from OCU at either http://twemes.com/ocu2008 or http://summize.com/search?q=ocu2008
- Attendees added their photos to Flickr, tagged with ocu2008. If you've got photos from the event, we'd love to see them.
- *Demos & Exchanges:*Please note that we will have a demo and exchange session right after lunch, from 1:15 to 2:30. This is your opportunity to showcase a recent project, upcoming launch or new technology. We will have a signup sheet at registration, or you can email Bill to reserve a slot. The format will be speed geek-style, meaning the presenters will remain at their respective table, and the "audience" will shift tables every 5 minutes.
Session Index
Schedule
8:00 - 8:30 Registration in Atrium (Continental Breakfast )
8:30 - 10:00 Introductions, & Agenda Creation
10:00 - 10:55 Session 1
Session Name |
Room |
Facilitator |
||
| How do we motivate empowered users to participate positively | A | Chas Warner | ||
| Worst Case Scenerios - What to do when things go terribly wrong | B | Derek Powazek & Heather Champ | ||
| The Numbers Behind Trust - The hidden numbers that govern group dynamics | C | Christopher Allen | ||
| Internationalizing content & community | D | Jim Pollard | ||
| Online Communities for Older Adults | E | Terry nagel | ||
| Meet them where they are vs. If you build it they will come | F | BJ Wishinsky | ||
| Building the Collaboration Ecosystem - All components for community building success | G | Victor Heredia | ||
| Cross Networking Madness - How are niche communities using data portability | H | Joel Bush | ||
| Community Management 101: How to get started in this big wide world | I | Scott Moore & Kellie Parker | ||
| Web 2.0 Components to build B2B Collaborative Communities | J | Steve Levine |
11:00 - 11:55 Session 2
Session Name |
Room |
Facilitator |
| Do Corporate blogs require a new approach to corporate leadership? | A | Charlotte Ziems |
| Managing communities across multiple sites - Twitter, FB, MySpace, etc... | B | Chris Heuer |
| Excel .Net Map: SNA Toolkit | C | Vlad Barash |
| Online Community = Green | D | Jim Cashel |
| Integrating Community & KB | E | Scott Dodds |
| Madmen & free speech - what to do with weak content | F | Kent Hall |
| Enterprise Communities: Responsibilities, Opportunities | G | Bill Johnston |
| How to manage ROI and manage your management | H | Frank Anan |
| Community Year One - Phases, Activities, Successes | I | Joe Cothrel |
| Community Security - Verifying users in regards to minors and online predators | K | Charlie Cunningham |
12:00 - 12:45 Lunch
12:45 - 2:00 Community Demo & Exchange
^^^2:00 - 2:55 Session 3
Session Name |
Room |
Facilitator |
| How to herd cats - make the case for community | A | Mike Girard |
| Creating great community culture with online moderation | B | Jake McKee |
| ID & Relationship layer - Open ID, I Cards, VRM, Data Linking - where we are & what's next | C | Kaliya Hamlin |
| Currency Points & Incentives to increase engagement | D | Michael Staton |
| Context is king (presentation) | E | Randy Farmer |
| Building non profit communities online | F | Rachel Weidinger |
| Online Communities supporting small businesses & entrepreneurs | G | Jen Phillips |
| Community Management 2.0 - Success & Failures | H | Zuki Ndulo |
| The platforms for community are SH*T. Discuss | J | Greg Biggers |
| Monitization - Where are the people willing to pay for it, what strategies work, what didn't? | K | Allison Goffman |
| Avatars in a Community | L | Goldie Chan |
^^^
3:00 - 3:55 Session 4
Session Name |
Room |
Facilitator |
| Dealing with criticism of our own company in our own community | A | Adam Smith |
| Managing Entitlement - wrangling with the elite & noisy | B | Mario |
| Building Better Ratings & Ranking Systems | C | Christopher Allen |
| Interface Approaches | E | Kevin Burns |
| Building Coherent Communities from different constituents/audiences | F | Anna Fieler |
| Measurement & Evaluation | G | Torie Gorges |
| Social Innovation | H | James Gentes |
| Building Community in a support-based (Q&A) forum | I | Katina Johnson |
| Community customer engagement through cycle marketing ->sales->suppor | J | Karen Orton |
| Effective Ambassador programs | K | Jake McKee |
| Social Networking Overload - Strategies for Managing it all, determining what give the most band for your buck, share tips & resources | L | Megan Keane |
| Share how you create community for yourself working from home alone (corporate or not) | M | Betsy Burroughs |
4:00 - 4:55 Session 5
Session Name |
Room |
Facilitator |
| Influencing the influencers and Product strategies to turn power users into evangelists | A | Alan Crosby & Michael Staton |
| Community Tools: Missing management features | B | Steven Roussey |
| Protecting communities from careless recruiters | C | Chris Wilhelmi |
| International video bloggers - motive, technology, dialogue & find | D | Hannah Eaves |
| Twitter & BSO - Bright & Shinny objects: Twitter, + + for customer | E | Bill Johnston & Karen Orton |
| Non profit communities - dealing with $, more than petitions & donations, off Vs. on | F | |
| Resource matching - feed & aggregating | J | Jill Finlayson |
| Community Migration & Pulling the plug - how/when/why? | L | Scott Dodds & Thomas Kriese |
5:00 - 5:30 Wrap—up / Evening News
Session Ideas
Post ideas for session topics you would like to lead, or sessions you would like to participate in at the Unconference. Please note that posting here does not reserve a slot. We will be setting the Unconference agenda the morning of the 18th
- Online Community Metrics
- Enterprise Communities: Opportunities and Responsibilities for organizations that want to host "their" part of the conversation
- The evolving role of Community Manager
- Ideas: Are they a first class citizen in your community? Why not?
- Lessons Learned: Pitfalls and Best Practices in Community-Building
- For Beginners: Laying a Solid Foundation for the Best Community
- Security: Best Practices for Community Moderation
- What to look for when hiring community staff
- Leveraging the "Wisdom of the Crowd" to Energize Your Community
- The Role of Online Facilitators and Champions in Community-Building
- The Importance of Building Collaborative Ecosystems for Community-Building
- Marketing your online community
- Best Practices for Inviting the "Right" Type of People Into the Community
- Building Community in a Support (Q&A) Forum
- What Defines Success in YOUR Community?
- Communities of Collaborative Development
- Engaging community members - how do you get people to participate and not just lurk
- Searching for a white-label community platform vendor
- How to sell community to marketers
- Ideas for making community engagement take off
- How to grow competitive communities
- Making a product roadmap for a young community: how do you pick what to do?
- How to grow leaders within a community
- How to deal with community trolls
- Balance between destination and distributed community
People
- We will distribute an attendee list.
- Read about the People working on this Wiki, on the conference, registered as attendees, etc.
- To add your name to the people table below, use the vertical bar ( | ) character to mark cells. To create a linked profile page, add square brackets ( [ ] ) around your name, save this page, click on your linked name and start editing your new page. (NOTE: This needs to be done in the Advanced option to add the new cells.)
| Name | Title | Company | |||
| A | |||||
| Fred Alberti | Senior Manager of Social Media | Salem Web Network | @fritzpw | ||
| Christopher Allen | Social Software Designer/Blogger | blog: Life With Alacrity | |||
| Haney Armstrong | Director of Network Relations | Roots of Change | |||
| B | |||||
| Sean Bell | Senior Solutions Architect, UX | HiveLive | |||
| Geoff Butterfield | Senior Technology Producer | Edutopia | |||
| Leslie Brand | Managing Director, Community Building | TechInsights | |||
| Siko Bouterse | Translation Community Manager | hi5 | |||
| Lori Brown | Community Manager | Novell, Inc. | |||
| Greg Biggers | Chief Instigator | Chordiant | @bigs | ||
| C | |||||
| Sheldon Chang | Founder, Web Developer | Social Wave | |||
| Stephanie Cohn | Investments Manager | Omidyar Network | |||
| Diane Cohn | Community Development | FohBoh | |||
| D | |||||
| Sue Dormanen | Community Manager | Community Clinic Voice | |||
| Scott Dodds | Best Practices Manager | Lithium Technologies | |||
| Melissa Daniels | Community Manager | Yahoo | |||
| E | |||||
| Hannah Eaves | Web Producer & Editor | Link TV | |||
| F | |||||
| Randy Farmer | Online Community Consultant | MSBit.com | |||
| Jill Finlayson | Web Marketing for Social Entrepreneurship Community | Social Edge | |||
| Janet Fouts | Social Media Strategist | Tatu Digtial Media | |||
| Kirby Freeman | Product Manager | Caring.com | |||
| Jerry Franklin | Community Manager | ||||
| Sarah Frankfurth | Community Manager | Community Clinic Voice | |||
| G | |||||
| Gregory Geiger | Webmaster | Pilates.com | @gregory_geiger | ||
| James Gentes | Director, Product Management | Accept Software | |||
| Scott Germaise | Director, Product Management | Twing.com | |||
| JC Goldenstein | President | CREOPoint, Inc. | |||
| Torie Gorges | Research Social Scientist | Center for Technology in Learning, SRI International | |||
| Gabrielle Green | Sponsorships | Forum One Networks | |||
| H | |||||
| Victor Heredia | President & CEO | e-Ecosystems | |||
| Kristi Herwarth | Community Manager | Kaboodle | @kristi7 | ||
| Chris Heuer | Web, Media and Marketing | The Conversation Group | |||
| Tom Humbarger | Community Manager | Catalyze Community | @tomhumbarger | ||
| David Herron | Community Owner | V is for Voltage Forum | |||
| Juhana Hietala | Manager, Community Engagement | www.nokia.com | |||
| I | |||||
| J | |||||
| Bill Johnston | Chief Community Officer | Forum One Networks | |||
| Katina Johnson | Consumer Operations Manager | ||||
| Cal Joy | Web General Manager | Edutopia.org | |||
| Jason Cooper | Online Community Coordinator | www.kaboom.org - It starts with a playground | |||
| K | |||||
| Shara Karasic | Community Manager | Work.com | @sharakarasic | ||
| Megan Keane | Online Community Manager | TechSoup | |||
| Thomas Kriese | Executive Producer | Omidyar Network | @itsthomas | ||
| Mari Kuraishi | President | GlobalGiving | |||
| Katherine Kornas | Community Product Manager | GreatSchools | |||
| L | |||||
| Darren Lancaster | President | the groupery | |||
| Adam Lasnik | Search Evangelist | ||||
| Kent Langley | Director, Technology Operations | SolutionSet | |||
| Josh Ledgard | Director of Product Development | Telligent | |||
| M | |||||
| Kelly Mason | Communications Manager | Omidyar Network | |||
| Scott Moore | Online Community Strategist | Independent | |||
| Kristine Molnar | Community Evangelist | PBwiki | |||
| Tilly McLain | Community Manager | MyBlogLog | |||
| Pawan Mehra | Director | GiveIndia.org | |||
| Badsah Mukherji | Senior Community Manager | VMware, Inc. | @Mukhman | ||
| N | |||||
| Terry Nagel | Managing Editor | Encore.org | |||
| Clay Newton | Co-founder | Remarkd | @claynewton | ||
| Eddie Nguyen | Director, Customer Success | Marketo (B2B Marketing Software) | |||
| Omar Nielsen | Sr. Manager, Learning Technologies | Genentech | |||
| Jane Newcomb | Product Manager, Ad Products | BabyCenter.com | |||
| O | |||||
| Kendra Ott | Community Manager | Box.net | |||
| Karen O'Brien | Partner, Interactive Services | Crimson Consulting | |||
| P | |||||
| David Peck | Social Media Consultant | Nosam Interactive | |||
| Brandon Peele | Stealth Start Up / bus dev and strategy consultant | ||||
| Darian Patchin | VP Product Marketing, Cyworld.com | Cyworld USA | |||
| Kellie Parker | Online Community Manager | PC World & Macworld | @kellieparker | ||
| Jim Pollard | Interactive Content Manager | Intel Education | |||
| Jack Park | Research Consultant | SRI International | |||
| Derek Powazek | Social Media Consultant | Fray, Pixish | @fraying | ||
| Q | |||||
| Shuai Quan | Web Marketing Innovation Manager | Intuit | |||
| R | |||||
| Rich Reader | Social Media Consultant | Wirikutero | |||
| Steven Roussey | CEO | Nework54 | |||
| S | |||||
| Christine Sarkis | Associate Editor | SmarterTravel.com | |||
| Miles Sims | VP, Community Solutions | Small World Labs | |||
| Jeffrey Smith | VP, Business Development | Seriosity | |||
| Michael Staton | President, Community Manager and Marketing Inigral, Inc | ||||
| T | |||||
| Shino Tanaka | Community Prog Mgr | BabyCenter.com | |||
| Jeff Tidwell | Creative Director | Chirp Interactive | |||
| Robert Tedesco | Senior Sales Executive | HiveLive | |||
| J.J. Toothman | Senior Web Technologist | Stanford University | @jjtoothman | ||
| Bill Thompson | CSM (Customer Success Manager) | Lithium Technologies | |||
| Gary Thompson | Program Manager, java.net | Sun Microsystesm | |||
| Brian Tesch | Web Producer | EAA | |||
| U | |||||
| V | |||||
| Heather Virga | Marketing Operations Manger | Forum One Networks | |||
| Yael Valek | Director, Product Management | Babycenter.com | |||
| W | |||||
| Chas Warner | Application Engineer | Lithium Technologies | |||
| Kristie Wells | Customer Advocate | job seeker :) | |||
| Chris Wilhelmi | Director of Marketing | Accolo, Inc. | |||
| Gail Ann Williams | Director of Communities | Salon.com /The WELL and Table Talk | |||
| Wendy Willow Wark | Inclusion Ambassador | MicahsCall www.micahscall.org | |||
| BJ Wishinsky | Communities Program Manager | Anita Borg Institute for Women and Technology | |||
| Pamela Williamson | Online Community Researcher | Forum One Networks | |||
| X | |||||
| Y | |||||
| A.J. Yeakel | CEO | Ballerhouse | |||
| Z | |||||
| Charlotte Ziems | VP Client Engagement | Tendo Communications | |||
Travel and Accommodations
List of Hotels
Check our List of hotels and book your room as early as possible.
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